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Tuesday, September 27, 2011

Technical support executive


Summary
 

Experience:
1 - 2 Years
Location:
Hyderabad / Secunderabad
Education:
UG - Any Graduate - Any Specialization,Graduation Not RequiredPG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:
BPO/ITES
Role:
Associate/Sr. Associate -(Technical)
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
27 Sep

Job Description

They need to compile and manage the telecom services inventory

They need to inspect the telecom usage charges by looking at invoices and inputs of customer service records/contracts

They need to identify billing errors and works together with client and carrier departments including telecom, networking,
procurement and accounts/finance etc.

Ordering and provisioning of telecom services

They must make in depth data validation checks
Willing to work in Night Shifts
Only Male Candidates
Keywords: tse,tsr,tsa,technical support assocaitive,technical support agent

Desired Candidate Profile

They need to compile and manage the telecom services inventory

They need to inspect the telecom usage charges by looking at invoices and inputs of customer service records/contracts

They need to identify billing errors and works together with client and carrier departments including telecom, networking, procurement and accounts/finance etc.

Ordering and provisioning of telecom services

They must make in depth data validation checks
Willing to work in night shift
Only Male candidates

Company Profile

ProKarma Recognized by Inc. Magazine as the "Fastest-Growing IT Services Company in America"

We are an IT and Product services organization with the presence across the globe since a decade
Our technology focus is in the areas Internet/Web, ERP, Data warehousing, Embedded/Systems Programming, Artificial Intelligence/Expert Systems and QA.
We are a performance driven company and provide a very work friendly atmosphere in addition to a promising and rewarding career growth.
Contact Details
Company Name:
Prokarma Softech Pvt. Ltd.
Executive Name:
lakshmi
Address:
Prokarma Softech Pvt Ltd
1-10-3/4, 1st Floor, Boorgu Biulding S.P. Road
HYDERABAD,Andhra Pradesh,India 500003




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