Location: Hyderabad, Bangalore, Chennai
Job Category: I.T. & Communications 0 to 2 yrs
Employment Permenant Salary: @ Discussion
Posted: 29-03-2012
Job Description:
We have a great client located in Hyderabad, Bangalore, Pune, IL area. Our client is seeking a Helpdesk Analyst to join their team This position will interview and start immediately.
All candidates must have experience supporting a large/enterprise environment. Our client supports 30000 users across the country.
Monday - Friday with a rotating Saturday shift.
They may also be required to work holidays if needed!
SKILLS REQUIRED:
Experience providing 100% phone support using LogMeIn Rescue or comparable remote support tool
Excellent customer service skills
Active Directory experience (resetting passwords, managing security permissions
1-2 years' experience troubleshooting Microsoft Outlook and Office 2007/2010
1-2 years' experience troubleshooting Windows XP and 7 issues
Experience troubleshooting network issues (wireless & LAN)
A+, MCP- Nice to have, not required
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